Terms of service
Terms of Service
Welcome to Pure Vanya. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website.
1. About Pure Vanya
Pure Vanya is a premium ethnic wear brand for women, offering elegant suit sets, co-ord sets, festive wear, and contemporary ethnic styles designed for every occasion. Our collection brings together graceful designs, beautiful detailing, and comfortable styles for the modern woman.
By using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.
2. Use of Our Website
You agree to use the Pure Vanya website only for lawful purposes.
You must not use the website in any way that may damage, disable, overburden, or interfere with the website or affect other customers' ability to use our services.
You must not attempt to gain unauthorized access to any part of our website, systems, accounts, or customer information.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other product information displayed on our website are accurate.
However, colours and appearance may vary slightly depending on your device or screen settings.
Product availability may change without prior notice.
Pure Vanya reserves the right to correct errors, update product information, change prices, or modify product availability at any time.
4. Orders
When you place an order through our website, you agree to provide accurate and complete information required to process and deliver your order.
Placing an order does not guarantee acceptance of the order. Pure Vanya reserves the right to accept, reject, or cancel an order where necessary.
If an order is cancelled by Pure Vanya due to an issue such as product availability, pricing error, payment issue, or other circumstances, we will communicate the applicable resolution to the customer.
5. Payments
All orders on Pure Vanya are prepaid orders.
We do not currently offer Cash on Delivery (COD).
Customers must complete the payment successfully before an order can be processed and dispatched.
6. Shipping
Orders are usually processed and dispatched within 1–2 business days after successful payment confirmation.
Orders are generally delivered within 3–7 business days across India after dispatch.
Delivery times may vary depending on the delivery location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
7. Returns and Store Credit
Returns are accepted only for eligible defective, damaged subject to our Return & Refund Policy.
Return requests must be submitted within 48 hours (2 days) of delivery along with the required photographs and product video.
Pure Vanya does not provide refunds to the original payment method. Approved returns are eligible for Pure Vanya Store Credit / Credit Points, subject to our Return & Refund Policy.
For complete details, please refer to our Return & Refund Policy.
8. Intellectual Property
All content available on the Pure Vanya website, including product photographs, images, logos, brand names, graphics, text, designs, videos, and other materials, is owned by or licensed to Pure Vanya unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without prior written permission.
9. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password.
You agree to provide accurate information and to notify us if you believe your account has been accessed without authorization.
10. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services, social media services, and other technology providers.
Your use of such services may also be subject to the terms and policies of the respective third-party providers.
11. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.
12. Limitation of Liability
To the extent permitted by applicable law, Pure Vanya will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Changes to These Terms
Pure Vanya may update or modify these Terms of Service from time to time to reflect changes in our services, policies, business practices, or applicable requirements.
The updated version will be posted on this website with the revised effective or updated date where applicable.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Email: purevanya.in@gmail.com
Working Hours: Monday to Saturday, 10:00 AM to 7:30 PM
Sunday: Closed
Thank you for choosing Pure Vanya.